Tell us your story

Credit Unions: The Mersey Money Directory can help you find details of your local credit union, using a simple postcode search.


Food banks within the Liverpool area

Citizens Advice

The Citizens Advice self-help website has practical, reliable information to help you solve your problems.

Adviceguide also includes frequently asked questions in other languages.

The information is continually reviewed by their team of advisers and covers the law in England, Northern Ireland, Scotland and Wales.

Under 25 and need information on debt, benefits, employment or housing? will direct you to information most relevant to you.

Health and Wellbeing

Mental Health and Wellbeing: access to clear information about mental health and wellbeing issues, and where to find support can be found on the wellbeing Liverpool website:


38 Degrees. Are a community campaigning organisation are running a petition to ask the Chancellor not to cut child tax credit which as we know is there to ensure struggling working families can put food on the table and buy school uniform. To find out more and sign the petition follow this link:

Living Wage Foundation.  The Living Wage Foundation supports, recognises and celebrates the leadership shown by Living Wage Employers in the UK. We believe that work should be the surest way out of poverty.

Who Benefits?   This is a campaign to give a voice to the millions of us who have been supported by benefits at some point in our lives – using real stories to show the public, journalists and politicians the reality of who needs help, why they need it and the difference that it makes.

The European Anti-Poverty Network (EAPN)  is a network of networks across Europe which lobbies the EU on combating poverty and also campaigns, for example on adequate income. We have a project funded by the European Parliament in which we are aiming to develop a “roadmap” for adequate income principles and standards across the EU.

Church Action on Poverty is a national ecumenical Christian social justice charity, committed to tackling poverty in the UK. We work in partnership with churches and with people in poverty themselves to find solutions to poverty, locally, nationally and globally.

Joanne Gorthorn from North Liverpool Citizens Advice Bureau talks to Getting By about the kinds of help and advice her clients are most requesting.

Lynn Wallace from Norris Green Credit Union

Items from our Blog

Benefit Street: Media Industry urged to be more responsible

There is a really worrying trend going on in our TV industry attacking the dignity of both working and workless people on low incomes.  TV chiefs are not standing up to morally bankrupt bankers and their continuing huge bonuses or to wealthy tax dodgers who deprive the Treasury of millions. Instead TV programme commissioners seem intent on making programmes  ‘standing up to’ communities facing poverty,  rooting out the most extreme examples and presenting them as the norm.
read more…

Is the economy recovering?

The supposed economic ‘recovery’ does not sit well with newspaper headlines such as ‘Thousands in court for council tax arrears as benefit cuts hit home’. Structural causes of poverty and inequality are conveniently overlooked, while benefit claimants, a large proportion of whom are working-age families with children needing housing benefit and tax credit to survive, are made the individualist targets of government rhetoric suggesting, by implication at least, that benefit claimants and recipients are idle and not wanting to work read more…